Nearly 1,000 patients of the University Hospitals Fertility Center are being sent letters apologizing once more and acknowledging some of the reasons a storage tank failed. The hospital is now blaming human error for the loss of those frozen eggs and embryos, some of which had been stored for decades.
Betty Jacobs first heard about the freezer problem on Thursday, March 8, when she scrolled through her Facebook news feed. That day, a local Ohio paper had published an articleabout temperature changes at University Hospitals Rainbow Babies and Children’s Hospital, where Jacobs underwent IVF and had her twins in 2016. Because of these temperature changes — which had occurred the previous Saturday — more than 2,000 frozen eggs and embryos were potentially damaged and unviable.